Assistant Store Manager - Joondalup, WA

Mazzucchelli’s Jewellery is currently looking for a passionate and dedicated Assistant Store Manager to join our team. This is a fantastic opportunity to join a prestigious national brand and contribute to its ongoing success, growth, and legacy.

If you are someone who thrives in a fast-paced environment and has a flair for leadership, this could be the perfect role for you!

About Mazzucchelli's:

Mazzucchelli’s is one of the world’s leading luxury jewellery brands, founded in 1903. Known for its timeless sophistication and bespoke creations, Mazzucchelli’s blends traditional craftsmanship with contemporary design, making it a preferred choice for those who seek both elegance and individuality in their jewellery. Each piece is created with the highest quality materials, ensuring that every item is a unique, lasting symbol of luxury.

About the Role:

As a leader working in our brand, you'll be responsible for your individual performance in Mazzucchelli's- ensuring it achieves its vision, mission, and strategic objectives. Mazzucchellis Legacy Value (MLV) is at the heart of everything we do. Team members are encouraged to build genuine and lifelong relationships with everyday people and create memorable experiences.

  • Business within a Business: You will develop and grow your own client portfolio to expand your business and personal earning potential. Focusing on creating meaningful customer connections and growing a loyal client base.

  • Sales Execution: Confidently implement the Mazzucchelli’s Sales Framework to drive results and deliver memorable experiences.

  • Commercial Focus: Champion a results-driven culture by guiding the team toward meeting and exceeding sales targets, KPIs, and store budgets.

  • Strategic Focus: Align daily store activity with broader brand and sales strategies to meet business targets.

  • Culture Building: Foster a positive, inclusive, and purpose-driven team culture where individuals feel supported and valued.

Key Responsibilities:

  • Team Leadership: Lead and motivate your team to achieve sales targets and company goals. Provide ongoing training and development to staff, fostering a positive and collaborative team culture.
  • Customer Service: Deliver exceptional customer service to all of our guests by building genuine connections and creating bespoke experiences.
  • Brand Ambassador: Live and breathe our values and ethos during every shift.
  • Visual Merchandising: Maintain visual merchandising standards to create an inviting and aesthetically pleasing store layout that reflects our brand’s image.
  • Operational Excellence: Assist the Store Manager in daily operations including, opens, closes, stock management and ensuring compliance with our companies' policies and procedures.
  • Sales Motivation: Drive the team to achieve and surpass sales targets by closely monitoring performance data, motivating staff, and developing effective sales strategies.

About you:

You’re a passionate and driven sales professional who thrives in a driven, customer-centric environment. You bring:

  • Leadership Skills: Proven ability to lead, motivate, and develop a team to achieve both personal and store-wide goals.

  • Strong Communication: Clear and effective communication with both customers and team members, ensuring alignment and understanding.

  • Customer Focused: A genuine passion for providing outstanding customer service and creating a memorable experience for every client.

  • Goal-Oriented: A results-driven mindset with the ability to manage and exceed KPIs, sales targets, and budgets.

  • Adaptability: The ability to quickly adjust to changing priorities while maintaining a high standard of performance.

  • Problem Solving: A proactive and resourceful approach to overcoming challenges and improving processes.

  • Resilience: A positive attitude with a growth mindset, always seeking opportunities to learn and improve. 

In return, Mazzucchelli’s can offer you:

  • Competitive Bonus and Commission Structure: Enjoy the benefits of a performance-based bonus and commission structure that rewards your hard work and the success of the store.
  • Exciting Incentives: We offer incentives that recognize outstanding achievements and keep you motivated to reach your goals.
  • Generous Employee Discounts: As part of the Mazzucchelli’s team, you’ll have access to exclusive discounts on our stunning jewellery collections.
  • Career Development Opportunities: We are committed to your professional growth, offering ongoing training, development, and support to help you reach your full potential.
  • Work with an Innovative Brand: As part of a national and innovative jewellery retailer, you’ll be at the forefront of an industry leader, gaining exposure to cutting-edge designs and luxury products.
  • Dynamic Team: You’ll be working in a collaborative environment where you’ll have the opportunity to learn from others, share your insights, and contribute to the overall success of the brand.

Join us at Mazzucchellis and bring your passion for jewellery to a brand known for its innovation, elegance, and exquisite designs. Apply today to take the next step in your career!

To apply please enclose your CV and a cover letter explaining your previous retail management work history at recruitment@mazzucchellis.com.au with your name and the position you are applying for as the subject.