Offer Terms and Conditions

TERMS & CONDITIONS

Valentine's Day 
Promotion valid 15 January - 18 February 2025 unless sold out prior. Terms & Conditions apply. See in-store or online for full Terms & Conditions.

FREE SHIPPING AUSTRALIA-WIDE WHEN YOU SPEND $100 OR MORE

Mazzucchellis.com.au offers free standard shipping on all orders of $100 or more within Australia. All orders are shipped by either StarTrack or Australia Post. Visit our Delivery Page for more information.

Take advantage of FREE shipping Australia-wide when you spend $100 or more online. Offer will be automatically applied at checkout. During busy shopping periods we do our best to ensure your order arrives on time. Please be advised that orders may take longer to arrive than the timeframe(s) provided. Order cut-off-date is a recommendation only and delivery is not guaranteed.

CUSTOMER SUPPORT
Our friendly customer service team is available Mon-Fri 9am-5pm AEDT.
If you have questions, please don’t hesitate to reach out. We’re here to help.

Previous Sale Terms & Conditions

Mazzucchelli's Big Sale Event
Promotion valid 2 January 2025 - 14 January 2025 unless sold out prior.
Selected items & only while stocks last.
Items have been ticketed at higher prices in the period before 2 January 2025. 

Mazzucchelli’s Boxing Day
Promotion valid 25 - 1 January 2025 unless sold out prior. *Extra 10% selected sale items only & only while stocks last. Excludes premium brands & watches.
Terms and Conditions apply. See in-store or online for full terms & conditions. Sales may have taken place at prices lower than the ticketed prices before 26th December. Not all items and brands are available in all stores.

Spend & Receive
Spend over $3000 and receive up to $400 gift card. Offer valid from 26 –31 December 2024. Excludes repairs, care plans, layby, and gift cards. See in-store or online for full terms and conditions. Gift-card only valid until 31st of January 2025.

Mazzucchelli's Mid Season Clearance
Further 10% off selected sale items only, excluding branded products & only while stock lasts. Promotion valid from 5 August - January 2025. Terms & conditions apply. 

Mazzucchelli's Pop & Celebrate
Spend $3,000 or more on any jewellery & Watches and pop a balloon to receive a gift card valued up to $400. Excludes repairs, care plans, layby, and gift cards. Offer only valid in-store at Mazzucchelli’s. Offer valid 19-22 December, 2024 only. Redeem gift card by 29 December, 2024. One gift card per transaction. Gift card only valid for use in separate transaction.

Mazzucchelli's VIP Boxing Day Early Access – Extra 10% Off
VIP Boxing Day early access promotion valid 19 December - 20 December 2024 unless sold out prior. *Extra 10% o­f selected sale items only & only while stocks last. Excludes premium brands & watches. Except items marked ‘NEW’, items have been ticketed at higher prices in the period before 19 December 2024. Sales may have taken place at prices lower than the ticketed prices. Offer available to Mazzucchelli’s VIP customers only. Customer must Sign-up online OR Create an account in-store. Not all items and brands are available in all stores.

Mazzucchelli's Make Your Moment This Christmas  
Catalogue prices valid 15 November – 24 December 2024
Unless sold out prior. Except items marked ‘NEW’, items have been ticketed at higher prices in the period before 15 November 2024. Sales may have taken place at prices lower than the ticketed prices. Not all items and brands are available in all stores. 

Free 3-Year Extended Care Plan Promotion - Terms & Conditions

Promotion Details

  • Promotion Period: This promotion is valid from 13 December 2024 until close of business, 16th December 2024.
  • Participating Stores: This offer is available at Mazzucchelli’s online store and physical stores located in New South Wales (NSW), Australian Capital Territory (ACT), and Victoria (VIC) only. It excludes stores in South Australia (SA) and Western Australia (WA).
  • Offer: Customers who purchase any diamond (including lab-grown diamonds) product valued at $3,000 or more will receive a complimentary 3-year Extended Care Plan (ECP).

Exclusions
This promotion does not apply to:

  1. Purchases made prior to 13 December 2024.
  2. Layby purchases.

Conditions of the Offer

  1. The qualifying purchase must be completed in-store within the promotional period.
  2. The free 3-year ECP is not transferable or redeemable for cash or other goods/services.
  3. This offer cannot be combined with any other discounts, promotions, or special offers unless expressly stated otherwise.

General

  1. Mazzucchelli’s reserve the right to modify, suspend, or terminate the promotion at any time without prior notice, where such action is deemed necessary due to circumstances beyond Mazzucchelli’s control.
  2. All purchases are subject to Mazzucchelli’s standard Terms & Conditions (available online and in-store) and the Australian Consumer Law, which provides statutory guarantees that cannot be excluded.

Extended Care Plan (ECP)
Details of the 3-year ECP, including the coverage terms and any exclusions, will be provided at the time of purchase.

Contact Information
For any questions or assistance regarding this promotion, please contact our Customer Service team (sales@mazzucchellis.com.au) or visit your nearest participating Mazzucchelli’s store.

 

FREE SHIPPING PRPOMOTION

Offer valid only from 11:00 AM ACDT on Wednesday, 11 December 2024, to 12:00 AM ACDT on Monday, 16 December 2024.

Mazzucchellis.com.au offers free standard shipping on all orders within Australia & New Zealand.
All orders are shipped by either StarTrack or Australia Post. Visit our Delivery Page for more information.

During busy shopping periods we do our best to ensure your order arrives on time.
Please be advised that orders may take longer to arrive than the timeframe(s) provided.
Order cut-off-date is a recommendation only and delivery is not guaranteed.

Mazzucchelli's Black Friday Cyber Monday 2024 Promotion
Promotion valid between 25 November to 3 December 2024. 
Up to 50% off selected items & only while stocks last. 
Items have been ticketed at higher prices in the period before 25 November 2024.

Mazzucchelli's Black Friday Watch Mystery Discount Sale
Promotion valid between 29 November 2024 to 2 December 2024. Items have been ticketed at higher prices in the period before 29 November 2024. Online customers must add item to cart to reveal surprise discount. Offer available on limited, selected stock & only while stocks last. 

Mazzucchelli's Spend and Receive Promotion
Spend $5,000 or more on any jewellery (watches, repairs, care plans and gift cards, Layby excluded) and receive $500 gift card. Spend $4,000 receive $400 gift card, spend $3,000 receive $300 gift card, spend $2,000 receive $200 gift card.

Offer valid 26 November to 3 December 2024 only. One gift card per transaction. Gift card is valid for 3 months after the date official. Gift card only valid for use in separate transaction on jewellery only.

Mazzucchelli’s Black Friday First 24 Hours Promotion

  1. Contest Period
    The promotion runs from 9:00 AM ACDT on Monday, 25 November 2024, to 9:00 AM ACDT on Tuesday, 26 November 2024 ("Promotion Period").

  2. Eligibility
    Entry is open to Australian residents aged 18 years or older who make a single online transaction during the Promotion Period at Mazzucchelli’s online store.

    Employees of Mazzucchelli’s and their immediate family members are not eligible to enter.

    There is no minimum spend required to enter the draw.

  3. How to Enter
    Customers who make any single online transaction during the Promotion Period will automatically be entered into the draw.

    Each qualifying transaction counts as one entry.

  4. Prizes
    There are a total of 2 prizes to be won:
    2 x $1000 Mazzucchelli’s Online Gift Cards

    Gift cards are redeemable exclusively at Mazzucchelli’s online store and cannot be exchanged for cash or other products.

  5. Minimum Spend Requirements to Redeem Gift Cards
    To use the $1000 Online Gift Card, the winner must make a minimum purchase of $2500.

  6. Draw Details
    Winners will be selected at random on Tuesday, 26 November 2024, and notified by email on the same day using the email address provided during their qualifying transaction.

    If a winner cannot be contacted within 7 days, a redraw will take place.

  7. General Terms
    By entering, participants confirm that they are aged 18 years or older and agree to these terms and conditions.

    Participants consent to the use of their contact information solely for the purposes of prize notification and administration.

    Mazzucchelli’s reserves the right to verify the eligibility of all entries and disqualify any entrant who fails to comply with these terms and conditions.

    Mazzucchelli’s accepts no responsibility for any technical issues or failures that may prevent entry.

    Prizes are non-transferable and cannot be substituted for cash or any other item.

  8. Dispute Resolution
    All decisions made by Mazzucchelli’s regarding this promotion, including but not limited to the selection of winners and the interpretation of these terms and conditions, are final and binding.

    No correspondence or discussions will be entered into regarding these decisions.

  9. Governing Law
    These terms and conditions are governed by the laws of South Australia, and participants agree to submit to the exclusive jurisdiction of the courts of South Australia.

  10. Limitation of Liability
    Mazzucchelli’s is not liable for any loss, damage, or injury suffered as a result of accepting or using a prize, except for any liability that cannot be excluded under Australian Consumer Law.

  11. Privacy Policy
    Mazzucchelli’s handles all personal information in accordance with its Privacy Policy, available on our website.

For further information, please contact us at customerrelations@mazzucchellis.com.au
 

Mazzucchelli's Big Sale Event
Promotion valid 24 October 2024 - 12 November 2024 unless sold out prior. Up to 50% off selected items & only while stocks last. Items have been ticketed at higher prices in the period before 24 October 2024.

Mazzucchelli's 121st Birthday

Promotion 11th September – 22nd October unless sold out prior. *Up to 45% off selected items only & only while stock lasts.

Items have been ticketed at higher prices in the period before 11 September 2024. Sales may have taken place at prices lower than the ticketed prices.

Limited Edition Birthday Tennis Sets, only in selected stores and while stocks last.
Complimentary gift with purchase WOLF Jewellery Box valued at $165AUD, only while stocks last, only available when purchasing promotional tennis pieces.

 

Mazzucchelli's Spend and Receive Promotion
Spend $5,000 or more on any jewellery or watch (repairs, care plans and gift cards, Layby excluded) and receive $500 gift card. Spend $4,000 receive $400 gift card, spend $3,000 receive $300 gift card, spend $2,000 receive $200 gift card.

Offer valid 21 August to 30 August 2024 only. One gift card per transaction. Gift card is valid for 3 months after the date official. Gift card only valid for use in separate transaction on jewellery only.

 

Mazzucchelli's Mid Season Clearance
Further 10% off selected sale items only, excluding branded products & only while stock lasts. Promotion valid from 18 June - 5 August 2024. Terms & conditions apply.  

 

Mazzucchelli's Spend and Receive promotion
Spend $5,000 or more on any jewellery or watch (repairs, care plans and gift cards, Layby excluded) and receive $500 gift card. Spend $4,000 receive $400 gift card, spend $3,000 receive $300 gift card, spend $2,000 receive $200 gift card. 

Offer valid 14 May to 3 June 2024 only. One gift card per transaction. Gift card is valid for 3 months after the date official. Gift card only valid for use in separate transaction on jewellery only.

 

Mazzucchelli's Mother's Day Sale

Promotion valid 23 April to 13 May 2024 unless sold out prior. Sales may have taken place at prices lower than the ticketed prices.


Mazzucchelli's The Diamond Event Sale Terms and Conditions


Items have been ticketed at higher prices in the period before 16 February 2024. Sales may have taken place at prices lower than the ticketed prices. Promotion valid from 16 February –1 April 2024 unless sold out prior.

 

Mazzucchelli's Valentines Day Sale

Promotion valid until 16 January to 19 February 2024 unless sold out prior. Sales may have taken place at prices lower than the ticketed prices.

Mazzucchelli's Gift Giving Sale Terms and Conditions

Items have been ticketed at higher prices in the period before 10 October 2023. Sales may have taken place at prices lower than the ticketed prices. Promotion valid from 10 October – 13 November 2023 unless sold out prior.

Limited Edition 120 Facet Diamond Pendant & Earrings

Products are limited and numbered editions of 20 pieces, individually engraved 1-20. Only available in selected stores or online. Products available until sold out.

The Boxing Day Sale Extended

Promotion valid 26 December 2023 - 15 January 2024 unless sold out prior. *Up to 50% off selected stock only & only while stocks last. *Up to 25% off clearance Swiss Watch brands only while stock lasts. Not all watch brands available in all stores. Items have been ticketed at higher prices in the period before 26 December 2023. Sales may have taken place at prices lower than the ticketed prices. 

Boxing Day Sale

Promotion valid 26-31 December 2023 unless sold out prior. *Up to 70% off selected stock only & only while stocks last. Items have been ticketed at higher prices in the period before 26 December 2023. Sales may have taken place at prices lower than the ticketed prices.

Make Your Christmas Magical 

Promotion valid 14 November – 24 December 2023 unless sold out prior. *Percentage off on selected items only & only while stock lasts.
*Complimentary Pendant with any Royale engagement ring purchase. One gift per customer. No changes permitted, offer valid only while stocks last. Not valid in conjunction with any other promotion.

Humm90 120-Facet Diamond Giveaway | 14 December 2023 – 15 January 2024

Eligibility

To be eligible to win the competition, you must:

  1. Tell us in 20 words or less, what makes the 120-facet diamond so special.
  2. Sign up to become a Mazzucchelli’s VIP customer to receive exclusive offers, new releases, special events and more via email, providing your name, phone number, post code & email address.
  3. Be an Australia resident.
  4. Be 18+ years old.
  5. Must purchase a product within a Mazzucchelli’s store using humm90 Long Term Interest Free. Minimum
    humm90 Long Term Interest Free finance amount with Mazzucchelli’s is $250 on a 6-month term.

Promotion valid 12:00AM 14 December 2023 – 11:59PM 8 January 2024 AEDT. Competition opens on 14 December 2023. Winner of 120 facet diamond pendant & earrings set (plu: 2014765 & 2014766) valued at $10,998 will be announced via @mazzucchellisjeweller Instagram account. The most unique answer to our question will be selected as the winner, providing that they have made a purchase instore using humm90 during the promotional period.

Winner will be announced at 5:00pm AEDT on 15 January 2024. Winner will be contacted via direct message and must claim prize within 7 days of announcement, they must agree to pick up prize from nearest store. If the winner does not respond within 7 days, the prize will go to second place. As part of entering the competition, you agree to have your name announced and images taken for social media purposes.

Mazzucchelli’s reserve the right to disqualify participants who fail to comply with these terms & conditions. Approved applicants only. Interest free arrangements have fees and charges. Fees, charges apply, including an annual fee (currently $99) that applies on account opening and annually afterwards. T&Cs and minimum finance amount $250 apply. For Long Term Interest Free purchases: required payments must be made by the due date each month, otherwise interest at the humm90 Expired Promotional Rate (currently 25.99%) applies. For other purchases, minimum monthly payments required. Up to 110 days interest free can apply (excluding purchases we treat as cash advances), interest at the humm90 Purchase Rate (currently 25.80%) applies if purchase amount not repaid in interest free period or if other interest free criteria are not met. All fees, charges and interest rates are current as 1 June 2023 and can change. See humm90.com/au for current fees, charges and interest rates. 

Complimentary Pendant with any Royale engagement ring purchase. One gift per customer. No changes permitted, offer valid only while stocks last. Not valid in conjunction with any other promotion.

*Approved applicants only. Interest free arrangements have fees and charges. Fees, charges apply, including an annual fee (currently $99) that applies on account opening and annually afterwards. T&Cs and minimum finance amount $1,100 apply. For Long Term Interest Free purchases: required payments must be made by the due date each month, otherwise interest at the humm90 Expired Promotional Rate (currently 25.99%) applies. For other purchases, minimum monthly payments required. Up to 110 days interest free can apply (excluding purchases we treat as cash advances), interest at the humm90 Purchase Rate (currently 25.80%) applies if purchase amount not repaid in interest free period or if other interest free criteria are not met. All fees, charges and interest rates are current as 1 June 2023 and can change. See humm90.com/au for current fees, charges and interest rates. Credit provided by humm Cards Pty Ltd ABN 31 099 651 877 Australian Credit Licence number 247415. Mastercard and the circles design are trademarks of Mastercard International Incorporated.

% Deposit with Humm | 18-31 December 2023

Promotion valid 18 December – 31 December unless sold out prior. Offer available in-store only. *Minimum spend $500 and minimum of 6 months apply. Payment plan approved applicants only; fees, terms, conditions, minimum amounts and exclusions apply. Payment plan provided by humm BNPL Pty Limited (ABN 28 129 228 986) a subsidiary of humm group limited.

Black Friday Spend & Receive

Promotion valid 20-30 November 2023 unless sold out prior. *Up to 50% off on selected Black Friday stock only & only while stocks last.
*Spend $5,000 or more on any jewellery or Swiss watch and receive $500 gift card, spend $4,000 receive $400 gift card, spend $3,000 receive
$300 gift card or spend $2,000 receive $200 gift card. Excludes repairs, care plans, layby, and gift cards. One gift card per transaction.
Gift card only valid for use in separate transaction on jewellery only. Limited gift cards available in each store. Offer ends when supply of gift cards runs out.

Swiss Watch Sale
Promotion valid 24-27 November 2023 unless sold out prior. *Selected watches only & only while stocks last. Not all watch brands are available in all stores. Offer not valid in conjunction with any other promotion.

Mazzucchelli's Black Friday Mystery Discount Sale Terms and Conditions

Promotion valid between 16 to 30 November 2023. During the promotion period, in-store customers can make an offer to purchase a full-priced item at a price that is lower than the ticketed price. The offer is subject to acceptance by the promoter. Online, customers must add item to cart to reveal surprise discount.

Items have been ticketed at higher prices in the period before 16 November 2023. Sales may have taken place at prices lower than the ticketed prices. Offer available on limited, selected stock & only while stocks last. Not all brands and products are available at all stores. Swiss watches are available with a mystery discount only on 7 and 8 October 2023. Offer excludes jewellery cleaners, Care Plan & gift cards. Offer not available in conjunction with any other offers.

Mazzucchelli's Chadstone Opening Offer - Terms & Conditions

Spend & Receive

10 – 16 Nov 2023

*Spend $1,000 or more on any jewellery and watches (repairs, care plans and gift cards excluded). Offer only valid in store at Mazzucchelli’s Chadstone. Offer valid between 10 – 16 November 2023 only. One gift card per transaction. Gift card only valid for use in separate transaction on jewellery only.

Mystery Blue Box
10 Nov 2023

First 50 visitors will receive a gift bag valued over $100. One lucky person will WIN a Vera Wang LOVE Bracelet valued @ $1,199
*Eligibility: To be eligible for a blue box and receive a gift bag, you must:

  • RSVP to Mazzucchelli’s Grand Re-Opening Facebook event
  • Be one of the first 50 people in-line; and
  • Follow @mazzucchellisweller on Facebook or Instagram.
  • Gifts bag only available on Grand Opening Day 10 Nov 2023 only. Gift cards expire 10 Nov 2023.

Mazzucchelli's 120 Birthday Sale Terms and Conditions

Items have been ticketed at higher prices in the period before 29 August 2023. Sales may have taken place at prices lower than the ticketed prices. Promotion valid from 29 August – 9 October 2023 unless sold out prior.

Limited Edition 120 Facet Diamond Pendant & Earrings

Products are limited and numbered editions of 20 pieces, individually engraved 1-20. Only available in selected stores or online. Products available until sold out.

Mazzucchelli's 120 Birthday Sale VIP Sale Event Terms and Conditions

*Spend $2,000 or more on any jewellery and pop a balloon to receive a gift card valued up to $400. Excludes watches, repairs, care plans, layby, and gift cards. Offer valid 5-8 October 2023 only. For online, gift card code will be emailed to purchaser 7 days after purchase. Redeem gift cards within 60 days. One gift card per transaction. Gift card only valid for use in separate transaction. Limited gift cards available in each store. Offers ends when supply of gift cards runs out.

Mazzucchelli's 120 Birthday Mystery Discount Sale Terms and Conditions

Promotion valid between 5-8 October 2023. During the promotion period, in-store customers can make an offer to purchase a full-priced item at a price that is lower than the ticketed price. The offer is subject to acceptance by the promoter. Online, customers must add item to cart to reveal surprise discount.

Items have been ticketed at higher prices in the period before 5 October 2023. Sales may have taken place at prices lower than the ticketed prices. Offer available on limited, selected stock & only while stocks last. Not all brands and products are available at all stores. Swiss watches are available with a mystery discount only on 7 and 8 October 2023. Offer excludes jewellery cleaners, Lox products, & gift cards. Offer not available in conjunction with any other offers.

Mazzucchelli's 120 Birthday Humm Offer Terms & Conditions

Items have been ticketed at higher prices in the period before 5 October 2023. Sales may have taken place at prices lower than the ticketed prices. Promotion valid 5 - 8 October 2023.
$0 deposit only available in-store with Humm Big Things purchases up to $3,000, minimum spend $500 on terms of 12 months. Offer valid from 12.01am (AEST) 5th October 2023 to 11:59pm (AEST) 8th October 2023.

Mazzucchelli's 120 Birthday Sale VIP Sale Event Terms and Conditions

*Spend $2,000 or more on any jewellery and pop a balloon to receive a gift card valued up to $400. Excludes watches, repairs, care plans, layby, and gift cards. Offer valid 14-17 September 2023 only. For online, gift card code will be emailed to purchaser 7 days after purchase. Redeem gift cards within 60 days. One gift card per transaction. Gift card only valid for use in separate transaction. Limited gift cards available in each store. Offers ends when supply of gift cards runs out.

Mazzucchelli's 120 Birthday Mystery Discount Sale Terms and Conditions

Promotion valid between 14-19 September 2023. During the promotion period, in-store customers can make an offer to purchase a full-priced item at a price that is lower than the ticketed price. The offer is subject to acceptance by the promoter. Online, customers must add item to cart to reveal surprise discount.

Items have been ticketed at higher prices in the period before 14 September 2023. Sales may have taken place at prices lower than the ticketed prices. Offer available on limited, selected stock & only while stocks last. Not all brands and products are available at all stores. Offer excludes jewellery cleaners, Lox products, & gift cards. Offer not available in conjunction with any other offers.

Carat tw = Carat total weight.
‖Pendant prices include Gold, Rose, or Silver tone plated display chains only.
ΔAll pearls are cultured freshwater pearls.
◊Natural gemstones have been treated--by heating (generally), oiling, diffusion (sapphires)--to enhance the colour of the stone.

DEBEERS FOREVERMARK
©Forevermark Limited 2023. ™, ®, ™and DE BEERS® are Trade Marks of De Beers Group. Exclusively available at Mazzucchelli’s retail stores except for New South Wales.
Each Forevermark Diamond that is 0.40 Carat or below comes with a Forevermark Diamond report Each Forevermark Diamond that is 0.40 Carat or above comes with a Forevermark Diamond Report and IGI Diamond Certificate.

HALO
Each HALO centre diamond is GIA certified.

PROMISE
Promise centre diamonds are IGI certified.
Each Premium Promise diamond is GIA certified.

ROYALE
Each ROYALE centre diamond is GSI certified and comes with a GSI light analysis report. Natural gemstones have been treated by heating (generally), to enhance the colour of the stone.

AUTORE
All Gold Perla by Autore pieces come with a personalised AUTORE Five S’s™ Certification.

*Purchase any 1 carat & over solitaire engagement ring from the Promise Collection and receive a FREE 3-year Extended Care Plan. Selected stock, whilst stocks last.
*Purchase any Vera Wang LOVE engagement ring and receive a free gift necklace (2010134 or 2010135), selected stock only, whilst stock lasts. One gift per customer.

Two-tone gold jewellery, white gold jewellery and some sterling silver jewellery has been rhodium plated to enhance its appearance. Some items have been rhodium plated to give the appearance of two tone. This plating is not permanent and may require replating in the future.